Hello There!
Welcome to the Blue Onboard Passenger Area
You're probably here because you're interested in the Blue Onboard™ system and want to know more.
Firstly, we'd like to stress that Blue Onboard™ is not about spamming you with adverts to your Bluetooth®-enabled phone! It's about sharing with you interesting, compelling, even exciting offers and other things we think you might be interested in, including competitions and free music. Find out more about some of the current offers here...
The next thing is that we want you to know what's going on all of the time, and the exciting campaigns we have coming up on your buses. So why not follow us on Twitter @blueonboard and keep right up to date?
The third thing is that you're the consumer - you're the guys receiving this stuff - so, please, please tell what you want, what you like and what you don't like - and we'll tell the campaign promoters! You can send us an email anytime to passenger@blueonboard.com or send us a direct message through Twitter.
Why not tell your local retail store, pub, bar or club about us and tell them you think it would be great for them to send out special offers through it!
Below is list of common questions that you may have, and their answers. If you still need more information then please email or Tweet us.
Some Common Questions
1) Which phones does Blue Onboard™ work with?
Blue Onboard™ uses the standard Bluetooth® system found on most phones nowadays. Normally you would use Bluetooth® with your hands-free kit or headset, or to sync with your PDA or computer, but we can also send files to your phone using what's called the Object Push Protocol (OPP) / Object Exchange (OBEX) part of Bluetooth. There are a few exceptions, however, due to lack of support by some handset manufacturers. The main culprits are iPhones which simply don't support OPP at this time, and many Blackberrys which restrict this feature for security reasons. If you're having problems with your phone then please let us know - we may be able to help.
iPhone: Read about iPhone's lack of OPP on iphone Buzz
BlackBerry: On the Pearl and Curve, goto Media then press the menu button, and select Receive via Bluetooth. We haven't tested it ourselves yet, but worth a go! Video about Receiving files using the BlackBerry 8130 OBEX
2) I accepted the message from Blue Onboard™ but where is it on my phone?
Most phones should alert you that a message has arrived in your inbox - the same as when you receive a text message, and you can open the message from there. However, on some phones (e.g. some Samsungs) you may find that the content (usually a wallpaper) goes into the media folder or gallery on your phone and you need to open the file from there. Let us know if you have any problems getting your messages from us.
3) My phone is asking me to enter a PIN Code in order to connect to Blue Onboard™. What should I do?
Only in exceptional circumstances should your phone ask you to enter a PIN code - we have seen this with some Blackberrys. If you are asked, the PIN code you need to enter is "0000" (four zeros) - and hopefully you'll then get your message.
4) Can you identify me using Bluetooth®?
Quite simply, No. Each phone does have their own Bluetooth identification number, but this is not your phone number. We can use this Bluetooth ID to know whether we've seen you before, and we use this to make sure, where possible, you don't keep getting the same message. Remember, though, if you send in a text message when entering a competition, for example, we will then have your mobile phone number - but we need it, right, otherwise how we contact you to tell you you've won? In certain circumstances, we may also be able to link this to your Bluetooth ID for future use.
5) How much does it cost to receive a Bluetooth® message?
Nothing. The only time you pay for receiving a message is if you receive what's called a premium rate SMS message, for example when buying content on your phone from a vendor. Normally, you'll know beforehand how much you would be charged in these cases.